Here’s a fascinating article from the Elite Agent. It’s called Tracey Fellows: What’s in your heart?
In this piece, Tracey Fellows, CEO of REA Group shares some insightful perspectives. Here’s one that’s particularly thought-provoking:
I think people can spot falseness, they really can. People want real people; they want to trust them, they want to feel like there’s a connection.
You want to feel good at the end of each of those discussions, and if the outcome of the discussion is still tough, on whatever commercial terms, but you feel you’re sitting across the table from someone who is accountable and authentic, I think it’s a much easier conversation.
Have a look at the full article for more of the author’s insights.